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  • Warning: A Recent Windows Update Is Causing Serious Problems

    If you have a Windows computer, I need you to read this before you click “Update.”

    Microsoft recently pushed out a new update for Windows — and for a lot of people, it’s causing a nightmare. We’re talking computers that won’t start up, blue error screens, and machines stuck in a loop that won’t stop restarting.

    This isn’t a rumor. It’s being reported by major tech sources, and Microsoft knows about it.


    What’s Happening, in Plain English

    Every month, Microsoft sends out updates to fix security problems and improve Windows. Most of the time, these updates are fine. But sometimes — and this is one of those times — an update causes more problems than it fixes.

    The update in question went out in April 2026. It’s part of what Microsoft calls “Patch Tuesday,” which is when they release their monthly fixes.

    After installing this update, some people are seeing:

    • A blue screen with an error message (sometimes called the “Blue Screen of Death”)
    • Their computer won’t finish starting up — it just restarts over and over
    • In some cases, the computer is completely unusable

    Not everyone is affected. But enough people are having problems that Forbes — a well-known business and technology publication — put out a warning telling people to hold off.


    Should You Stop Your Updates?

    Here’s my honest answer: if your computer is working fine right now, do not rush to install new updates this week. Give it a week or two. Microsoft usually releases a fix quickly when something like this happens.

    If your computer has already downloaded the update but hasn’t installed it yet, it’s okay to wait.

    If Windows is asking you to restart to finish an update — before you do, check the date. If it’s showing an April 2026 update, I’d hold off for now.


    What If Your Computer Is Already Having Problems?

    If you already installed the update and your computer is acting up, here’s what to try:

    Step 1 — Try a System Restore. Windows keeps snapshots of your computer from before changes were made. You can roll back to before the update was installed. If you need help doing this, that’s exactly the kind of thing I can walk you through.

    Step 2 — Boot into Safe Mode. If your computer won’t start normally, try Safe Mode. This starts Windows with only the bare minimum running, which can sometimes let you undo the bad update.

    Step 3 — Contact Microsoft Support or a trusted tech helper. If neither of those works, don’t panic. This is a known problem and there are solutions. You’re not alone, and your computer probably isn’t broken for good.


    The Bigger Picture

    This is a good reminder that automatic updates — while usually helpful — aren’t always perfect. It’s worth knowing how to slow them down or pause them when something like this comes up.

    I know a lot of you have Windows set to update automatically, which is normally the right call for security reasons. But moments like this are why it helps to have someone watching out for you.


    Need Help With This?

    If your computer is having problems, or if you’re not sure whether you have this update, send me a question. I’ll walk you through exactly what to do in plain English — no tech jargon, no guessing.

    👉 Ask John a free question →

    Or if you’d rather keep it private, I offer a Private Answer for just $10 — your question goes only to me, and the answer goes only to your inbox.


    Source: Forbes, “Dangerous Microsoft Windows Update Warning — Do Not Download,” April 16, 2026.

    Note: Technology situations like this change quickly. If you’re reading this more than a few weeks after it was posted, check for the latest updates from Microsoft directly.

  • “Someone Is Pretending to Be Me on Facebook. What Do I Do?”

    Finding a fake version of yourself on Facebook is unsettling. Someone has taken your name, possibly your photos, and created a profile pretending to be you — usually to scam your friends and family. Here is what to do about it, step by step.

    Why this happens

    Scammers create fake profiles of real people to contact that person’s friends and family. The fake “you” sends messages asking for money, gift cards, or personal information. Because it looks like it’s coming from someone they know and trust, people sometimes fall for it.

    It can also happen when someone just wants to harass you or damage your reputation. Either way, the fake profile needs to come down.

    Step 1 — Report the fake profile to Facebook

    • Go to the fake profile page.
    • Click the three dots (…) near the top of the profile — usually next to the Message button.
    • Choose “Find support or report profile.”
    • Select “Pretending to be someone” and then “Me.”
    • Follow the prompts and submit the report.

    Facebook reviews these reports and typically removes fake impersonation profiles. It can take anywhere from a few hours to a few days.

    Step 2 — Warn your friends and family

    Don’t wait for Facebook to act. Post on your real profile right away letting people know the fake account exists. Something simple works fine: “Heads up — someone has created a fake Facebook profile using my name and photos. Please ignore any messages from that account asking for money or personal information. It is not me.”

    This is the fastest way to protect the people you care about.

    Step 3 — Lock down your real profile

    • Go to Settings → Privacy and set your friends list to visible to “Only me.” This makes it harder for scammers to know who to target.
    • Set your photos to visible to “Friends” only so scammers can’t easily steal more of them.
    • Turn on two-factor authentication so no one can get into your real account.

    If the fake profile is sending messages to your contacts

    Ask anyone who received a message from the fake account to also report it. Multiple reports from different people speeds up Facebook’s review process significantly.

    If the scammer asked someone for money and they sent it, that person should contact their bank immediately to report the fraud and try to reverse the transaction.

    One thing worth knowing

    Facebook will not notify you when the fake profile is removed. Keep checking back on the profile link every day or two until it disappears. If a week goes by and nothing has happened, submit a second report.

    This is more common than most people realize and Facebook does take it seriously. The key is acting quickly — report it, warn your people, and lock down your settings. That covers all three bases.

    Have a Facebook or social media question? Ask John at JohnExplainsIt.com — plain English answers, no judgment.